{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell GO+ Loyalty FAQ","links":[{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/sr_rs/shell-go-loyalty-faq.html"}],"tags":[{"name":"Shell GO+","value":"line-of-business:b2c/shell-go-plus"},{"name":"Loyalty Card Program","value":"campaigns:programmes-and-events/loyalty-card-program"}]},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.rs/sr_rs/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Shell Serbia","value":"https://www.shell.rs/"},{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/sr_rs/shell-go-loyalty-faq.html"}]},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Shell GO+  Loyalty FAQ"},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/page_header"},{"organism":"Container.List","children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy","model":{"title":"Šta je Shell GO+ loyalty program?","text":"\u003Cp\u003EShell GO+ loyalty program je program lojalnosti koji Coral SRB D.O.O - Official Shell Licensee nudi svojim korisnicima. U okviru ovog programa, možeš sakupljati poene prilikom kupovine određenih proizvoda na Shell benzinskim stanicama. Nakon što sakupiš određeni broj poena, možeš ih zameniti za e-vaučere unutar same aplikacije koje samostalno kreiraš, a koje potom možeš koristiti za kupovinu u Shell Select marketima na svim Shell benzinskim stanicama u Srbiji, koji nude širok asortiman proizvoda\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_299876026","model":{"title":"Kako mogu dobiti Shell GO+ loyalty karticu?","text":"\u003Cp\u003EPreuzmi Shell GO+\u003Cb\u003E \u003C/b\u003Eloyalty aplikaciju sa Google Play store ili App Store, registruj se (popuni pristupnicu sa svojim podacima u elektronskoj formi) i u istoj ćeš naći svoju virtualnu Shell GO+\u003Cb\u003E \u003C/b\u003Ekarticu lojalnosti. Za prikupljanje poena koristi svoju virtualnu Shell GO+\u003Cb\u003E \u003C/b\u003Ekarticu lojalnosti prilikom svake kupovine.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_371258401","model":{"title":"Gde mogu pronaći pravila Shell GO+ loyalty programa i Informaciju o obradi podataka Shell GO+ loyalty programa?","text":"\u003Cp\u003EPravila Shell GO+ loyalty programa i Informaciju o obradi podataka možeš pregledati u mobilnoj aplikaciji, na početnoj stranici i u podmeniju Opšti Uslovi korišćenja i politika privatnosti.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item","model":{"title":"Kada je moja kartica aktivna?","text":"\u003Cp\u003ETvoja Shell GO+ virtuelna kartica je aktivna od momenta registrovanja u loyalty program putem aplikacije.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140","model":{"title":"Kada počinjem sa sakupljanjem poena?","text":"\u003Cp\u003EAko si se registrovao/la putem aplikacije, možeš odmah početi sa sakupljanjem poena. Za prikupljanje poena skeniraj svoju virtualnu Shell GO+ loyalty karticu prilikom svake kupovine na Shell benzinskim stanicama.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1372352570","model":{"title":"Gde mogu proveriti koliko sam poena prikupio/la?","text":"\u003Cp\u003ENa fiskalnom isečku će biti prikazan iznos poena koje si prikupio/la prilikom svake transakcije. Takođe prikupljene poene uvek možeš proveriti u aplikaciji na svom nalogu, na početnoj stranici i u podmeniju Transakcije.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1442461085","model":{"title":"Za koje proizvode se ne dobijaju poeni?","text":"\u003Cp\u003EPoene možeš skupiti prilikom kupovine na Shell benzinskim stanicama. Imaj na umu da za neke proizvode/usluge ne dobijaš poene odnosno za kupovinu duvanskih proizvoda, dopuna za mobilne telefone i elektronske naplate putarina (ENP), kao i za korišćenje punjača za električna vozila (EV punjači).\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_466506767","model":{"title":"Za koje proizvode / usluge mogu da iskoristim svoje e-vaučere?","text":"\u003Cp\u003EKreirani e-vaučer možeš da iskoristiš za kupovinu robe u Shell Select prodavnicama. E-vaučeri ne važe za kupovinu duvanskih proizvoda, e-dopuna i putarina, bilo koje vrste goriva kao i za korišćenje punjača za električna vozila (EV punjači).\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_398891132","model":{"title":"Ističu li moji poeni?","text":"\u003Cp\u003EPrikupljeni poeni važe dve godine i u tom periodu ih je potrebno iskoristiti. Poeni se koriste kreiranjem e-vaučera koje upotrebljavaš za kupovinu u Shell Select marketima. Nakon što istekne period od dve godine, neiskorišćeni poeni će se obrisati.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_104526791","model":{"title":"Ističe li moj e-vaučer?","text":"\u003Cp\u003EKreiran e-vaučer važi godinu dana i može se koristiti za kupovinu u Shell Select marketima. Nakon što istekne period od godinu dana, e-vaučer će se poništiti.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_521561890","model":{"title":"Imam li ograničenje u broju dnevnih korišćenja Shell GO+ virtuelne kartice?","text":"\u003Cp\u003EShell GO+ virtuelnu karticu lojalnosti imaš pravo da koristiš za najviše četiri (4) transakcije na dnevnom nivou. U slučaju korišćenja više od četiri puta dnevno, dodatne transakcije se neće uzimati u obzir. Svaka zloupotrebe se smatra nedopuštenim ponašanjem i virtuelna kartica se u tom slučaju može blokirati od strane Coral SRB D.O.O - Official Shell Licensee.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_524692583","model":{"title":"Mogu li lica mlađa od 18 godina da učestvuju u Shell GO+ loyalty programu?","text":"\u003Cp\u003EKorisnik Shell GO+ virtuelne kartice lojalnosti može da bude bilo koja osoba starija od 18 godina.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1175711896","model":{"title":"Šta ako se desi da ne mogu da očitam svoju Shell GO+ virtuelnu karticu?","text":"\u003Cp\u003EU slučaju da zbog tehničkih problema ne možeš u datom trenutku da očitaš Shell GO+ virtuelnu karticu, trebaš sačuvati fiskalni račun iz obavljene transakcije i obrati nam se na mail \u003Ca href=\"mailto:infoces@coralenergy.rs\"\u003Einfoces@coralenergy.rs\u003C/a\u003E kako bi problem sa upisom poena bio rešen. Tom prilikom nam dostavljaš broj svoje Shell GO+ virtuelne kartice I fotografiju fiskalnog računa.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_2142065020","model":{"title":"Gde mogu pronaći aktualne Shell i Coral novosti?","text":"\u003Cp\u003ERedovno ažuiramo informacije o događajima i novostima iz Shell sveta. Sve aktualne novosti možete pronaći na sledećem linku https://www.coralenergy.rs/ i na našim službenim društvenim mrežama \u003Ca href=\"https://www.instagram.com/shell.serbia/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003Ehttps://bit.ly/Shell_Srbija_Instagram\u003C/a\u003E, \u003Ca href=\"https://www.facebook.com/shell.serbia/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003Ehttps://bit.ly/Shell_Srbija_FB\u003C/a\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_1814069634","model":{"title":"Kako se mogu obratiti kompanijii Coral Srbija d.o.o.?","text":"\u003Cp\u003ECoral SRB D.O.O - Official Shell Licensee\u003Cbr\u003E\r\nJurija Gagarina 40b, 11070 Novi Beograd, Srbija\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EEmail:\u003C/b\u003E\u003Ca href=\"mailto:infoces@coralenergy.rs\"\u003E infoces@coralenergy.rs\u003C/a\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list","model":{}}],"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Shell Serbia","value":"https://www.shell.rs/"},{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/sr_rs/shell-go-loyalty-faq.html"}]},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.rs/sr_rs/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell GO+ Loyalty FAQ","links":[{"name":"canonical","value":"https://www.shell.rs/sr_rs/shell-go-loyalty-faq.html"},{"name":"errorUrl","value":"https://www.shell.rs/sr_rs/error.html"},{"name":"hierarchy","value":"sr_rs/shell-go-loyalty-faq"},{"name":"homeTitle","value":"Shell Serbia"},{"name":"homeUrl","value":"https://www.shell.rs/"},{"name":"locale","value":"sr-Latn-RS"},{"name":"title","value":"Shell GO+ Loyalty FAQ | Shell Serbia"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq"},{"name":"externalDisclaimerText"},{"name":"themeMode"},{"name":"lastModified","value":"2025-12-10T13:41:11.122Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"},{"name":"alternate","children":[{"name":"en-RS","value":"https://www.shell.rs/en_rs/shell-go-loyalty-faq.html"}]}],"tags":[{"name":"Shell GO+","value":"line-of-business:b2c/shell-go-plus"},{"name":"Loyalty Card Program","value":"campaigns:programmes-and-events/loyalty-card-program"}]},"id":"/content/shell/countries/serbia/sr_rs/shell-go-loyalty-faq/jcr_content"}