{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell GO+ Loyalty FAQ","links":[{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/en_rs/shell-go-loyalty-faq.html"}],"tags":[{"name":"Shell GO+","value":"line-of-business:b2c/shell-go-plus"},{"name":"Loyalty Card Program","value":"campaigns:programmes-and-events/loyalty-card-program"}]},"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.rs/en_rs/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Shell Serbia","value":"https://www.shell.rs/en_rs.html"},{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/en_rs/shell-go-loyalty-faq.html"}]},"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Shell GO+  Loyalty FAQ"},"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/page_header"},{"organism":"Container.List","children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy","model":{"title":"What is the Shell GO+ loyalty program?","text":"\u003Cp\u003EThe Shell GO+ loyalty program is a loyalty program offered by Coral SRB D.O.O – Official Shell Licensee – to its customers. Through this program, you can collect points when purchasing certain products at Shell petrol stations. After collecting a certain number of points, you can exchange them for e-vouchers within the app, which you create yourself and then use to shop at Shell Select markets at all Shell petrol stations in Serbia, offering a wide range of products\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_299876026","model":{"title":"How do I get a Shell GO+ loyalty card?","text":"\u003Cp\u003EDownload the Shell GO+ loyalty application from the Google Play store or App Store, register (fill in the application form with your data in electronic form) and you will find your virtual Shell GO+ loyalty card in it. To collect points, he uses his virtual Shell GO+ loyalty card with every purchase.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_371258401","model":{"title":"Where can I find the rules of the Shell GO+ loyalty program and the Information on data processing of the Shell GO+ loyalty program?","text":"\u003Cp\u003EYou can view the rules of the Shell GO+ loyalty program and the Information on Data Processing in the mobile application, on the home page and in the General Terms of Use and Privacy Policy submenu.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item","model":{"title":"When is my card active?","text":"\u003Cp\u003EYour Shell GO+ virtual card is active from the moment you register for the loyalty program through the app.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140","model":{"title":"When do I start collecting points?","text":"\u003Cp\u003EIf you've registered through the app, you can start collecting points right away. To earn points, scan your virtual Shell GO+ loyalty card every time you shop at Shell petrol stations.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1372352570","model":{"title":"Where can I find out how many points I've earned?","text":"\u003Cp\u003EThe fiscal receipt will show the number of points you have earned with each transaction. You can also always check your collected points in the app on your account, on the home page and in the Transactions submenu\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1442461085","model":{"title":"What products don't get points?","text":"\u003Cp\u003EYou can collect points when shopping at Shell gas stations. Please note that you do not receive points for some products/services, i.e. for the purchase of tobacco products, mobile phone chargers and electronic toll collection (EW), as well as for the use of electric vehicle chargers (EV chargers).\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_466506767","model":{"title":"What products/services can I use my e-vouchers for?","text":"\u003Cp\u003EYou can use the created e-voucher to purchase goods in Shell Select stores. E-vouchers are not valid for the purchase of tobacco products, e-tolls and tolls, any type of fuel, as well as for the use of electric vehicle chargers (EV chargers).\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_398891132","model":{"title":"Are my points running out?","text":"\u003Cp\u003EThe collected points are valid for two years and must be used during this period. Points are used to create e-vouchers that you use to make purchases in Shell Select markets. After the expiration of the two-year period, the unused points will be deleted.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_104526791","model":{"title":"Is my e-voucher expiring?","text":"\u003Cp\u003EThe created e-voucher is valid for one year and can be used to make purchases in Shell Select markets. After the expiration of the one-year period, the e-voucher will be cancelled.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_521561890","model":{"title":"Do I have a limit on the number of daily uses of the Shell GO+ virtual card?","text":"\u003Cp\u003EYou are entitled to use the Shell GO+ Virtual Loyalty Card for a maximum of four (4) transactions per day. In the case of use more than four times a day, additional transactions will not be considered. Any misuse is considered impermissible behaviour, and the virtual card can be blocked by Coral SRB D.O.O - Official Shell Licensee.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_524692583","model":{"title":"Can people under the age of 18 take part in the Shell GO+ loyalty program?","text":"\u003Cp\u003EThe Shell GO+ virtual Loyalty Card can be used by anyone over the age of 18.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_1175711896","model":{"title":"What if I can't read my Shell GO+ virtual card?","text":"\u003Cp\u003EIn case you are unable to scan your Shell GO+ virtual card due to technical issues, you should save the fiscal receipt from the completed transaction and contact us at \u003Ca href=\"mailto:infoces@coralenergy.rs\"\u003Einfoces@coralenergy.rs\u003C/a\u003E, so that the issue with point registration can be resolved. Please provide your Shell GO+ virtual card number and a photo of the fiscal receipt.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_18140_2142065020","model":{"title":"Where can I find the latest Shell and Coral news?","text":"\u003Cp\u003EWe regularly update on events and news from the world of Shell. All current news can be found at the following link https://www.coralenergy.rs/, and on our official social networks \u003Ca href=\"https://www.instagram.com/shell.serbia/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003Ehttps://bit.ly/Shell_Srbija_Instagram\u003C/a\u003E, \u003Ca href=\"https://www.facebook.com/shell.serbia/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003Ehttps://bit.ly/Shell_Srbija_FB\u003C/a\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list/list_item_copy_1814069634","model":{"title":"How can I contact Coral Srbija d.o.o.?","text":"\u003Cp\u003ECoral SRB D.O.O - Official Shell Licensee Jurija Gagarina 40b, 11070 Novi Beograd, Srbija\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EEmail: \u003C/b\u003E\u003Ca href=\"mailto:infoces@coralenergy.rs\"\u003Einfoces@coralenergy.rs\u003C/a\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section/list","model":{}}],"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Shell Serbia","value":"https://www.shell.rs/en_rs.html"},{"name":"Shell GO+ Loyalty FAQ","value":"https://www.shell.rs/en_rs/shell-go-loyalty-faq.html"}]},"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.rs/en_rs/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell GO+ Loyalty FAQ","links":[{"name":"canonical","value":"https://www.shell.rs/en_rs/shell-go-loyalty-faq.html"},{"name":"errorUrl","value":"https://www.shell.rs/en_rs/error.html"},{"name":"hierarchy","value":"en_rs/shell-go-loyalty-faq"},{"name":"homeTitle","value":"Shell Serbia"},{"name":"homeUrl","value":"https://www.shell.rs/en_rs.html"},{"name":"locale","value":"en-RS"},{"name":"title","value":"Shell GO+ Loyalty FAQ | Shell Serbia"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/serbia/en_rs/shell-go-loyalty-faq"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell Serbia website.\r\n\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. 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